Call-Out Tech – Terms & Conditions

Call-Out Tech is fully committed to protecting the privacy and security of our commercial customers, fleet operators, and drivers. We maintain industry-leading standards to ensure that all personal, business, and payment information is handled with the highest level of confidentiality and security.

1. Information We Collect We only collect information that you voluntarily provide when requesting roadside assistance, vehicle dispatch, or processing payment. This may include: • Full name and/or authorized contact person • Business or fleet name • Phone number and email address • Vehicle location and service details • Payment information (processed securely through our merchant gateway)

We collect the minimum data necessary to fulfill your service request and process transactions.

2. Secure Payment Processing All credit and debit card transactions are processed exclusively through a PCI-DSS compliant merchant gateway. • We use full SSL/TLS encryption (HTTPS) to protect data in transit. • We never store raw credit card numbers, CVV codes, or full card details on our servers or systems. • Payment data is tokenized and handled only by our certified payment processor.

3. Data Protection & Limited Sharing We maintain strict data protection controls: • We do not sell, rent, lease, trade, or share your personal or business information with any third parties for marketing or commercial purposes. • Your information is shared only with our secure payment processor solely for the purpose of completing the financial transaction, or when required by applicable law, regulation, or valid legal process. • Access to customer data within Call-Out Tech is restricted to authorized personnel on a need-to-know basis only. • We employ reasonable administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your information.

4. Data Retention We retain your information only for as long as necessary to fulfill the service requested, process payments, maintain accurate business records, and comply with legal obligations. Once no longer required, data is securely deleted or anonymized.

5. Your Rights & Contact If you have any questions about this policy, wish to request access to or deletion of your personal information (subject to applicable law), or need to update your details, please contact us at:

Call-Out Tech
8308 Millet St Houston, TX 77012
Phone: (888) 538-5598